1. Introduction
a. Use of the Sunlit application (hereinafter: the “Application”) is subject to your agreement to the Privacy Policy detailed below.
b. In addition, use of the Application, including all its content and services offered therein, may change from time to time.
c. The Application management reserves the right to update the terms of use presented below from time to time without prior notice or special mention through the various Application channels.
2. Intellectual Property
a. The Application, as well as all information contained therein—including its design/content, source code, media files including graphics, videos, images, texts, downloadable files, and any other material displayed in the Application—are the exclusive intellectual property of the Application, whether registered or not, both with respect to proprietary rights and moral rights. No use may be made thereof without prior written consent from the Application.
b. It is prohibited to copy, duplicate, distribute, sell, market, imitate, and/or process any code segments or information, graphics, videos, trademarks, or any other media and content without prior written authorization.
3. Application Content
a. The Company does not guarantee in any way that the Application will be continuously available without interruption. For reasons dependent or independent of it, including force majeure, software malfunctions, hardware failures, communication issues, hacker attacks, viruses, worms, trojans, server farm issues, software supplier problems, hardware supplier problems, power supply issues, or any other issue—the Application may be unavailable for the time required to correct such issue.
b. Links to external websites do not constitute a guarantee that such websites are safe, reliable, or of high quality. Visiting them is at your sole discretion and responsibility.
c. The content offered in the Application is the exclusive property of the Application owner and may not be used in contradiction to this Privacy Policy unless otherwise stated or unless copyright belongs to a third party. In such cases, the terms of use of the external website must be reviewed and followed.
4. User and Visitor Management
a. The Application management reserves the right to block any user or any computer through which the Application is used, at its sole discretion and using technological means it deems appropriate.
b. The Application team/management will make reasonable efforts to protect registered users’ details. In cases where a third party gains access to information, users shall have no claim, demand, or allegation against the Application team.
5. Collection of Personal Information
a. The following types of personal information may be collected, stored, and used:
- Information about your computer and/or mobile device, including operating system details.
- Information about your visits and use of the Application, including referral source, visit duration, screen views, and navigation paths.
- Information such as physical address, details about the user’s solar systems, credit card details entered for payment, and additional relevant data.
- Information such as your name and email address entered when registering or subscribing to email notifications and/or newsletters.
- Information entered while using the services in the Application.
- Information generated while using the Application, including when, how much, and under what circumstances you use it.
- Information relating to purchases, services used, or transactions made, including your name, address, phone number, email address, and credit card details.
- Information you publish in the Application, including username, profile picture, comments, system details you approved for publication to gain access to other solar system information, and any relevant third-party information about you or your solar systems.
- Information contained in messages you send via email or through the Application, including content and metadata.
- Any other personal information you send to us.
b. Before disclosing another person’s personal information, you must obtain that person’s consent for both sharing and processing under this policy.
6. Use of Your Personal Information
a. Personal information provided through the Application will be used for the purposes specified in this policy or on relevant screens in the Application, including:
- Managing the Application and our business;
- Personalizing the Application, including tailored content;
- Enabling use of available services;
- Delivering goods purchased;
- Providing purchased services;
- Sending statements, transaction invoices, payment reminders, and collecting payments;
- Sending non-marketing commercial communications;
- Sending specifically requested email notifications;
- Sending newsletters (you may unsubscribe at any time);
- Sending marketing communications related to our business and carefully selected third parties by mail or, where consented, by email or similar technologies, including push notifications;
- Handling inquiries and complaints;
- Maintaining Application security and preventing fraud;
- Verifying compliance with terms of service (including monitoring private messages);
- Other general uses, including transferring information to third parties for system maintenance, troubleshooting, or other necessary purposes.
b. If you submit personal information for publication, we will publish and otherwise use it according to the license you grant us.
c. Privacy settings may be used to limit publication and can be modified via Application privacy controls.
7. Disclosure of Personal Information
a. We may disclose your personal information to employees, managers, insurers, professional advisors, agents, suppliers, or subcontractors as reasonably necessary.
b. We may disclose personal information to companies within our corporate group as reasonably necessary.
c. We may disclose personal information:
- As required by law;
- In connection with legal proceedings;
- To establish, exercise, or defend legal rights (including fraud prevention and credit risk reduction);
- To a purchaser or potential purchaser of business/assets;
- To any person reasonably believed may apply to a court or authority requiring disclosure.
d. Except as stated in this policy, we will not provide your personal information to third parties.
8. International Data Transfers
a. Information collected may be stored, processed, and transferred between countries where we operate and/or on servers outside Israel for technical purposes.
b. Information may be transferred to countries without data protection laws equivalent to those in the European Economic Area, including the United States.
c. Information published in the Application may be accessible worldwide via the internet. We cannot prevent misuse by others.
d. By using the Application, you consent to such transfers.
9. Retention of Personal Information
a. This section outlines our data retention policies to comply with legal obligations.
b. Personal information will not be retained longer than necessary.
c. We may retain documents (including electronic) containing personal data:
- As required by law;
- If relevant to ongoing or potential legal proceedings;
- To establish, exercise, or defend legal rights.
10. Security of Your Personal Information
a. We will take reasonable technical and organizational precautions to prevent loss, misuse, or alteration.
b. Information will be stored on secure servers (password and firewall protected).
c. Financial transactions will be protected via encryption technology.
d. Internet data transmission is inherently insecure; we cannot guarantee full security.
e. Access to the Application is via your phone number. Information may be partially stored on your device. You are responsible for safeguarding your phone number and device. You are responsible for all actions made from your device/number, whether by you or a third party.
11. Amendments
a. We may update this policy from time to time by publishing a new version in the Application and/or website. You should check periodically. We may notify you via email, private messaging, or push notifications.
12. Your Rights
a. You may request details of personal information we hold about you, subject to:
- Payment of a fee of 350 NIS;
- Proof of identity (notarized passport copy and original utility bill showing current address).
b. We may refuse requests where permitted by law.
c. You may instruct us at any time not to use your personal information for marketing.
13. Third-Party Services
a. The Application uses third-party services requiring user authentication. We have no control over and are not responsible for their privacy policies or practices.
14. Updating Information
a. Please notify us if your personal information needs correction or updating, or for removal/marketing opt-out requests or any privacy-related inquiries at:
Email: service@sunlit.eco
Phone: 04-999009
15. Mediation
a. Any dispute related to the service, this Privacy Policy, or use of the Application shall first be discussed in good faith between the parties. If unsuccessful, it shall be resolved through mediation.
b. Mediation costs shall be shared equally.
16. Mandatory Exclusive Arbitration Clause
a. If mediation fails, the dispute shall be resolved by a retired judge acting as sole arbitrator. If parties cannot agree, the Head of the Israeli Bar Association shall appoint one.
b. Arbitration costs shall be shared equally unless decided otherwise.
c. Signing this agreement constitutes signing an arbitration agreement. Substantive law applies, but procedural and evidentiary rules do not.
d. The Arbitration Law, 1968 shall apply.
e. This clause is an exclusive arbitration clause under Sections 5–6 of the Arbitration Law.
f. This agreement is governed exclusively by Israeli law.